Information Sheet Last Updated: September 2005

Airline Information

The following are airline companies that fly to as well as within Venezuela with the appropriate phone and fax numbers. Flight schedules and prices are subject to change, so please contact a local travel agent or the airline for the most recent information, offers or promotions.

INTERNATIONAL TRAVEL

From the US:

• American Airlines
• Continental Airlines
• Delta Airlines
• United Airlines
• Iberia

From the UK:

• British Airways
• Air France
• KLM
• Iberia
• Alitalia
• TAP

From Australia:

• Qantas

DOMESTIC TRAVEL

• Aerotuy
• Aeropostal
• Aserca
• Avensa
• Avior
• Charter Airlines
• Charter People
• Helicopteros del Caribe
• Laser
• Rentavion
• Rutaca
• Santa Barbara

INTERNATIONAL TRAVEL

From the US: Direct flights with American Airlines (New York, Miami, Dallas), Continental (Philadephia, Chicago, Newark, Houston), Delta (Atlanta, Chicago, Denver and Washington) United Airlines (New York, Miami, Los Angeles, Chicago), Servivensa (Miami, New York), LanChile (Miami).

American Airlines

Telephone: 1-800-433-7300 – Reservations
Telephone: 1-817-967-2000 – Customer Relations
Fax: 1-817-967-4162
Email American Airlines
Website: http://www.americanair.com

Offices: United States

New York City 1
Address: Manhattan Air Terminal - NYCTS
125 Park Ave, 2nd floor
New York, NY 10017
Hours: Monday - Friday 8:00 a.m. to 6:00 p.m.
Directions: Park Avenue at E. 41st Street opposite Grand Central

New York City 2
Address: Columbus Circle - NYCTJ
1843 Broadway
New York, NY 10023
Hours: Monday - Friday 9:30 a.m. to 5:30 p.m.
Directions: Broadway at 60th Street. Opposite Trump hotel/condos. Near Lincoln Center.

Washington, DC
Address: Patriot Office - DCASC
1776 K. Street NW
Washington, DC 20006
Hours: Monday-Friday 8:00 a.m. - 6:00 p.m., Closed Saturday and Sunday
Directions: The Metroline stops are Farragut west or north.

Paramus, NJ
Address: Garden State Plaza Mall – EWRTB
207 Graden State Plaza #2
Paramus, NJ 07652
Hours: Monday – Friday 10:00 a.m. – 5:30 p.m.
Directions: Routes 4 and 17. Entrance 2 or 3 across from Sam Goody and near the Carousel.

Ft. Lauderdale, FL

Address: Oakland Park - Travel Center FLLTA
2720 East Oakland Park Blvd.
Fort Lauderdale, FL 33306
Hours: Monday-Friday 9:00 a.m. - 6:00 p.m. Saturday 9:00 a.m. - 4:00 p.m. Sunday – Closed
Directions: Drive toward the ocean. Located in a strip mall four blocks east of U.S. 1 on south side of street.

Miami, FL
Address: American Airlines Arena Travel Center - MIATE
601 Biscayne Blvd.
Miami, FL 33132
Hours: Monday-Friday 9:00 a.m. - 6:00 p.m. Saturday and Sunday – Closed
Directions: Located at the corner of Biscayne Boulevard and North East 8th Street, on the North side of the arena between gates 3 and 4.

Coral Gables, Fl
Address: Ponce De Leon Travel Center – MIATA
901 Ponce De Leon Blvd., Suite 103
Miami, FL 33134
Hours: Monday-Friday 8:00 a.m. - 6:00 p.m. Saturday - 9:00 a.m. - 4:00 p.m. Sunday – Closed

Offices: Venezuela

Caracas 1
Address: AA Ticket Sales Center
Avenida Principal
La Castellana Centro Letonia
Piso 7
Caracas, Venezuela
Telephone: 582-12-209-8111 – Reservations
Hours: Monday - Friday: 8:30 a.m. - 6:00 p.m. Saturday: 9:00 a.m. - 1:00 p.m.

Caracas 2
Address: AA Ticket Sales Center
Hotel Tamanaco Intercontinental
Las Mercedes - Caracas, Venezuela
Telephone: 582-12-209-8111 (Reservations)
Hours: Monday - Friday: 8:30 a.m. - 6:00 p.m. Saturday: 9:00 a.m. - 1:00 p.m.

Caracas 3
Address: AA Ticket Sales Center
Avenida Mexico Hotel
Caracas Hilton
Caracas, Venezuela
Telephone: 582-12-209-8111 – Reservations
Hours: Monday – Friday 8:30 a.m. - 6:00 p.m. Saturday: 9:00 a.m. - 1:00 p.m. Sunday: 10:00 a.m. - 2:00 p.m.

Caracas 4
Address: AA Ticket Sales Center
Hotel Embassy Suites
AV Fransisco De Miranda
Caracas Venezuela
Telephone: 582-12-209-8111 – Reservations
Hours: Monday – Friday 8:30 a.m. - 5:00 p.m. Closed Saturday and Sunday

Caracas 5
Address: AA Ticket Sales Center
Hotel Embassy Suites
AV Fransisco De Miranda
Caracas Venezuela
Telephone: 582-12-209-8111 (Reservations)
Hours: Monday – Friday 8:30 a.m. - 6:00 p.m. Closed Saturday and Sunday

Maracaibo
Address: Representaciones Continental
Calle 72 Con Ave.3H
C/C Las Tinajitas,Planta Baja,Local 5
Maracaibo, Venezuela
Telephone: (58-261) 793-2897 / 793-3304
Hours: Monday – Friday: 8:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m. Saturdays: 9:00 a.m. - 1:00 p.m.

Maracay
Address: Representaciones Overseas S.R.L.
Centro Empresarial Europa
Piso 1, Mezzaniana 2
Local 106, Las Delicias
Maracay, Venezuela
Telephone: (58-243) 242-0233
Hours: Monday – Friday: 8:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m., Closed Saturdays

Puerto La Cruz
Address: Representaciones Overseas, C.A.
Av. Principal de Lecherías, Centro Comercial Morromar, Piso 2, Local 3.
Lechería, Estado Anzoátegui.
Puerto La Cruz, Venezuela
Telephone: 58-281-2867733 / 2866533
Hours: Monday – Friday: 8:30 a.m. - 12:30 p.m., 2:00 p.m. - 6:00 p.m. Closed Saturdays

Valencia
Address: Representaciones Overseas S.R.L.
Ave. Bolivar Norte
Torre Venezuela,Piso 6, Ofc 6D
Valencia, Venezuela
Telephone: (58-241) 824-0636 /824-1529
Hours: Monday – Friday: 8:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m. Saturdays: 9:00 a.m. - 5:00 p.m.

Barquisimeto
Address: Representaciones Continental
Multicentro Capital Plaza
Avenida Vargas
entre Carrera 19 Y 20
Local 41-I P.B.
Barquisimeto, Estado Lara Venezuela
Telephone: (58-251) 233-4269 / 233-4283
Hours: Monday – Friday: 8:00 a.m. - 12:00 p.m. 2:00 p.m. - 6:00 p.m. Closed Saturday

Continental Airlines

Telephone: 1-800-231-0856 – Reservations
Telephone: 1-800-335-BAGS (1-800-335-2247) – Baggage
Ticket Offices can be found by clicking here.
Website: http://www.flycontinental.com

Caracas 1
Telephone: 0 800 100 3198 (Toll Free)
Address: Av. Francisco de Miranda
Centro Lido - Nivel Miranda
Local M-22, El Rosal
Hours: Monday - Friday 0800 - 1900, Saturday 1000-1400 (Continental Ticket Office)

Caracas 2
Address: Hotel Tamanaco Intercontinental
Av. Principal de Las Mercedes
Nivel Lobby - Chuao
Hours: Monday - Friday 0800-1800 (Continental Ticket Office)

Delta Airlines
Telephone: 1- 800-241-4141 – Reservations
Email Delta by clicking here.
Website: http://www.delta.com

Offices: United States

Beverly Hills, CA
Address: Beverly Hills Ticket Office
9870 Wilshire Blvd.
Beverly Hills, California 90210
Location: inside the Beverly Hilton Hotel along Wilshire Arcade
Hours: Mon-Fri: 8:30am-6pm, Sat 8:30am-5pm Sun: Closed

Costa Mesa, CA
Address: Costa Mesa Ticket Office
650 Anton Blvd.
Costa Mesa, California 92626
Location: on the corner of Anton Blvd. and Park Center Drive
Hours: Mon-Fri: 9am-5:30pm Sat & Sun: Closed

Deerfield Beach, FL
Address: Deerfield Beach Ticket Office
3656 G-West Hillsboro Blvd.
Deerfield Beach, Florida 33442
Location: West of Powerline Rd. on Hillsboro Blvd across parking lot from TJMaxx behind Taco Bell
Hours: Mon-Fri: 8:30am-5:30pm Sat 8:30am-5pm Sun: Closed

Plantation, FL
Address: Plantation Ticket Office
1797 North University Drive
Plantation, FL 33322
Location: Plantation Square, at the corner of Sunrise & University
Hours: Mon-Fri: 8:30am-5:30pm Sat 8:30am-5pm Sun: Closed

Alpharetta, GA
Address: North Point Ticket Office
10595 Old Alabama Connector Suite 7
Alpharetta, Georgia 30022
Location: Old Alabama Road Connector & Mansell Road - Mansell Point Shopping Center
Hours: Mon-Fri: 9:30am-6:00pm Sat: 9:00am-5:30pm Sun: Closed

Atlanta, GA 1
Address: Cumberland Ticket Office
1600 Cumberland Mall
Atlanta, Georgia 30339
Location: Cumberland Mall at Firestone Service Center across from JC Penny
Hours: Mon-Fri: 8:30am-6:30pm Sat: 9:00am-5:30pm Sun: Closed

Atlanta, GA 2
Address: Greenbriar Ticket Office
2841 Greenbriar Parkway
Atlanta, Georgia 30331
Location: center of Greenbriar Mall near Colbert’s and Lerner’s
Hours: Mon-Fri: 10:00am-6:30pm Sat: 9:00am-5:30pm Sun: Closed

Atlanta, GA 3
Address: Lenox Ticket Office
3393 Peachtree Road
Atlanta, Georgia 30326
Location: Lenox Square Mall across from Fast Fix Jewelry Repair
Hours: Mon-Sat: 9:00am-8:00pm Sat: 9:00am-5:30pm Sun: Closed

Atlanta, GA 4
Address: Perimeter Ticket Office
201 B Perimeter Center Parkway
Atlanta, Georgia 30346
Location: Firestone Building across from Barnes and Noble
Hours: Mon-Fri: 9am-6:30pm Sat: 9am-5:30pm Sun Closed

Duluth, GA
Address: Gwinnett Ticket Office
3525 Mall Blvd.
Duluth, Georgia 30096
Location: Esplanade Mall with Mick’s and Longhorn Restaurants
Hours: Mon-Fri: 8:30am-6pm Sat: 9am-5:30pm Sun Closed

Hapeville, GA
Address: Airport Hilton Ticket Office
1031 Virginia Avenue
Hapeville, Georgia 30354
Location: lower lobby of the Airport Hilton
Hours: Mon-Fri: 7am-5:30pm Sat & Sun: Closed

Boston, MA 1
Address: Federal Street Ticket Office
155 Federal Street
Boston, Massachusetts 02110
Location: downtown Boston in the Financial District
Hours: Mon-Fri: 8:30am-5:00pm Sat & Sun: Closed

Boston, MA 2
Address: Park Plaza Ticket Office
Park Plaza Hotel - Arlington Street
Boston, Massachusetts 02117
Location: the lobby of the Park Plaza Hotel near Park Square
Hours: Mon-Fri: 8:30am-5:30pm Sat: 9am-4pm Sun Closed

New York City, NY 1
Address: Midtown Eastside Ticket Office
100 East 42nd Street at 125 Park Avenue
New York, New York 10017
Location: Midtown, Eastside of Manhattan, opposite Grand Central Station
Hours: Mon-Fri: 8am-7pm Sat: 9am-5pm Sun: Closed

New York City, NY 2
Address: Upper Westside City Ticket Office
1843 Broadway
New York, New York 10023
Location: Columbus Circle near Lincoln Center and AOL/Time Warner Center.
Hours: Mon-Fri: 9am-5pm Sat & Sun: Closed

Cincinnati, OH 1
Address: Bank One Towers Ticket Office
8044 Montgomery Road
Cincinnati, Ohio 45236
Location: I-71 and Montgomery Road, in the lobby of East Tower, Suite 156
Hours: Mon-Fri: 8:30am-6pm Sat: 9am-5pm Sun: Closed

Cincinnati, OH 2
Address: Cincinnati Downtown
53 E. 4th St.
Cincinnati, Ohio 45202
Location: downtown Cincinnati, Dixie Terminal Building at the corner of 4th and Walnut Sts.
Hours: Mon-Fri: 8:30am-5:30pm Sat & Sun: Closed

Cincinnati, OH 3
Address: Tri-County Ticket Office
127 West Kemper Road
Cincinnati, Ohio 45246
Location: corner of Northland Blvd and Kemper Road
Hours: Mon-Fri: 8:30am-6pm Sat: 9am-5pm Sun: Closed

Fort Worth, TX
Address: Overton Park Plaza Ticket Office
4628 Southwest Loop 820
Fort Worth, Texas 76109
Location: north of Loop820 and I-20 at Hulen Rd exit
Hours: Mon-Fri: 9am-5:30pm Sat: 9am-1pm & 2pm-5:30pm Sun: Closed

Plano, TX
Address: Plano Ticket Office
2100 Preston Road, Suite 612
Plano, Texas 75093
Location: next to Boston Market at the intersection of Park and Preston Road
Hours: Mon-Fri: 9am-6pm Sat 9am-5:30pm Sun: Closed

Southlake, TX
Address: Southlake Ticket Office
2140 U East Southlake Blvd.
Southlake, Texas 76092
Location: 1 block west of Kimball, in the Kroger
Hours: Mon-Sat: 9am-5:30pm Sun: Closed

Midvale, UT
Address: Union Point Ticket Office
759 East Fort Union Blvd.
Midvale, Utah 84047
Location: Union Point strip mall, at the northeast corner of 700 East and Fort Union Blvd.
Hours: Mon-Fri: 9am-6pm Sat 9am-5:30pm Sun: Closed

Salt Lake City, UT
Address: Downtown - Eagle Gate Plaza Ticket Office
60 E South Temple Suite 187
Salt Lake City, UT 84111
Location: part of ZCMI Center Mall
Hours: Mon-Fri: 9am-6pm Sat: 9am-5pm Sun: Closed

Washington DC
Address: Washington K Ticket Office
1776 K Street NW
Washington D.C. 20006
Location: corner of 18th and K Streets across from the Thomas Cook Foreign Exchange and the Farragut West Metro Stop, at the 18th Street entrance
Hours: Mon-Fri: 8am-6pm Sat: 10am-4pm Sun: Closed

Offices: Venezuela

Caracas
Address: Caracas Ticket Office
Avenida Francisco de Miranda, Centro Lido
Torre E, Piso 8, Officina 82
1060 Caracas, Venezuela
Hours: Monday – Friday: 9am-6pm, Sat & Sun: Closed

United Airlines
Telephone: 1-800-538-2929 – Reservations
Telephone: 1-800-221-6903 – Baggage
Email: Baggage Services
Get Customer Support by clicking here.

Offices: Venezuela

Caracas
Address: Av. Francisco de Miranda Entre 2A y 3A Avenida, Floor;
Los Palos Grandes, Caracas 
Hours: Monday – Friday 8:30am - 5pm
Telephone: (+58): (02) 278-4545
Website: http://www.united.com

Iberia
Telephone: 1-800-772-4642 – Reservations
Website: http://www.iberia.com

Customer Relations and Lost & Found:
United States: 1-800-504-8030
Email: customer.relations@iberia.com
Email: catequipajes@iberia.es

Puerto Rico: 1-800-604-2760
Email: customer.relations@iberia.com
Email: catequipajes@iberia.es

Offices: USA

Chicago
Address: O'Hare Int'l Airport, Terminal 3
Hours: Monday-Sunday 11:30AM - 4:30PM

New York
Address: JFK Int'l Airport, Terminal 8
Hours: Monday-Sunday 1:00PM - 6:00PM, Monday, Friday and Sunday 1:00PM - 8:30PM

Miami
Address: 6100 Blue Lagoon Drive, Suite 200
Miami Int'l Airport, Concourse F
Hours: Monday-Friday 9:00AM - 5:00PM, Monday-Sunday 11:00AM – Midnight

San Juan (Puerto Rico)
Address: 760 Ponce de Leon Avenue
Carribean Office Plaza
Luis Muñoz Marin Airport, Terminal C
Hours: Monday-Friday 9:00AM - 5:00PM, Monday-Sunday 10:30AM - 6:30PM

From the UK: British Airways fly from London to Simón Bolivar. Services are also available from AirFrance, KLM, Iberia, Alitalia, and TAP.

British Airways

United Kingdom
Reservation / sales bookings and other general enquiries including special assistance and information on existing bookings please dial 0870 850 9850. Mon-Sun: 0600-2145.

For questions from outside of the UK, click here and choose your country from the drop down menu.

Venezuela
Address: Centro San Ignacio
Torre Copernico, Piso 3,
Oficina 3-2/3-3
Avenida Blandin
La Castellana
Telephone: +58 (212) 264 1444 – Customer Relations
Telephone: +58 (212) 355 1181 – Baggage
Fax: +58 (212) 267 4965
Hours: Monday - Friday: 8:00am – 6:00pm
Website: http://www.ba.com

AirFrance
Telephone: 0845 359 1000 – Reservations
Hours: Monday to Friday 8.00 am - 7.30pm Saturday 9.00am - 5.30pm
Click here to find an updated schedule.
Website: http://www.airfrance.com
UK Website: http://www.airfrance.com/uk

KLM
Website: http://www.klm.com

Venezuela
Address: Avenida Romulo Gallegos
Torre KLM, 1st fl.,
Santa Eduvigis
Telephone: 58-212-6000 556
Fax: 58-212-2853 610
Airport Office:
Telephone: 58-212-3551512/2195
Fax: 58-212-3551739

London
Telephone: 0870 243 0541

Iberia
Telephone: 0845 850 9000 – Reservations
Hours: Monday to Sunday 0700 – 2200
Email: sales.lon@iberia.com Agency Sales Dept.
Email: longx1@iberia.es Personnel
Email: customer.relations@iberia.com Customer Relations Dept.
Website: http://www.iberia.com

Ticket Offices:

London 1
Address: Iberia House, 10 Hammersmith Broadway
London, W6 7AL
Hours: Monday to Friday 1030 – 1630

London 2
Address: Iberia Ticket Desk
Terminal 2, Heathrow Airport
Hours: Monday to Sunday 0500 – 1930

London 3
Address: GLOBEGROUND Ticket Desk
Terminal 1, Manchester Airport
Hours: Monday to Sunday 0700 – 1900

Alitalia
Telephone: 0870 544 8259 – Reservations
Address: MilleMiglia Department
2A Cains Lane
Bedfont, Middlesex TW14 9RL
Email: MilleMiglia.Lon@alitalia.it
Hours: Monday - Friday 8:00 - 22:00 Saturday & Sunday 8:30 - 21:30
Telephone: 0870 850 0442 – Dedicated assistance and special offers
Baggage: Telephone: 01293 426551
Fax: 01293 440006
Address: Alitalia Baggage Claims Department
Po Box 296
Crawley
RH10 9UL West Sussex – UK
Email: Worldtracer Baggage Service
Customer Relations
Address: Customer Relations Department
2A Cains Lane
Bedfont, Middlesex TW14 9RL
Telephone: 020 8745 8293
Fax: 020 8745 8299

Ticket Offices:

Address: 4 Portman Sq
London, W1H 6LD

Airport Information
London Heathrow (Terminal 2)
Telephone: 0870 0000123 (BAA Heathrow) – Airport Information
Telephone: 0870 2255000 – Flight Enquiries

TAP (Air Portugal)
Website: http://www.tap.pt

Offices: United Kingdom

London – Counter
Address: Chapter House – 22 Chapter Street – London
SW1P 4NP
Telephone: 020 8745 7562
Fax: 020 7932 3611

London – Gatwick Airport
Ticket Desk: 01293 507 100 / 01293 502181
Lost baggage: 0161 4893427

London – Heathrow Airport
Address: Room 17 – New Office Block – Terminal 2 London Heathrow Airport
Telephone: 020 8745 7562 - Tele-Check in
Fax: 0208 8897 7909

Offices: Venezuela

Caracas – City
Address: Avenida Francisco de Miranda - Edifício Canaima , 2º Chacaito – Caracas
Telephone: (212) 951 64 03
Fax: 212 9517572
Hours: 8.00h – 16.00h

Caracas – Counter
Address: Avenida Francisco de Miranda - Edifício Canaima , 2º - Chacaito – Caracas
Telephone: 212 9515508
Fax: 212 9517572

Caracas – Airport
Address: Aeropuerto Simón Bolívar de Maiquetía
Telephone: 212 3551553
Telephone: 212 3551701/2347
Fax: 212 3552286

 

From Australia: Qantas will fly from Sydney to Caracas via Los Angeles. Once in Los Angeles, there are various other airlines (see the US section above) that will also fly to Caracas.

Qantas

Contact Information from anywhere in Australia
Telephone: 13 13 13 – Flight Info
Telephone (TTY): 1800 652 660
Telephone 13 12 23 – Arrivals and departures
Website: http://www.qantas.com

Within Venezuela: Domestic airlines consist of Aerotuy, Aeropostal, Aserca, Avensa, Avior, Laser, Línea Aérea IAACA, Rutaca, and Santa Bárbara. Charter flights are widely used for tourism and business and these companies are listed below.

Domestic Airlines

Aerotuy
Telephone: 58 212 761 6247/6231
Telephone: 58 212 761 0843 – Reservations
Fax: 762 5254
Email: tuysales@etheron.net
Website: http://www.tuy.com

Aeropostal
Telephone: 0800 237 6252 – Schedules
Telephone: 0800 284 6637 – Reservations
Telephone: 708 6296
Fax: 794 1651
Website: http://www.aeropostal.com

Aserca
Telephone: 0800 648 8356
Telephone: 905 5333
Reservations: 953 3004
Fax: 905 5253
Email: ventas@asercaairlines.com

Avensa
Telephone: 907 8000
Telephone: 907 8222 – Reservations
Telephone (Miami): 1-866-445-2330
Telephone (Miami): (305) 871 2423/8858
Email: servipaxve@hotmail.com
Website: http://www.avensa.com.ve

Avior
Telephone: 202 5811
Telephone: 993 6474 – Tickets
Fax: 992 9572 – Tickets
Fax: 202 5650
Website: http://www.avior.com.ve

Charter Airlines
Aeroejecutivos
Telephone: 58 212 993 5592/1984
Fax: 993 5493
Website: http://www.aeroejecutivos.com.ve

Charter People
Telephone: 58 212 2863727
Fax: 285 0410
Email: charter_people@hotmail.com

Helicópteros del Caribe
Telephone/Fax: 58 212 332 8212
Fax: 332 9351
Note: There are airplanes as well as helicopters offered.

Laser
Telephone: 0800 237 3200
Telephone: 235 0062
Fax: 235 5566
Email: laser@ven.net
Website: http://www.aerolaser.com
Línea Aérea IAACA
Telephone: 355 2333/2322
Fax: 344 2403/1293

Rentavion
Telephone: 58 212 267 2277
Telephone: 58 212 263 8689
Fax: 265 3286

Rutaca
Telephone: (0285) 632 2195/0304
Fax: 632 5955
Website: http://ww.rutaca.com

Santa Bárbara
Telephone: 0800 065 2636
Telephone: 242 1633/1644
Fax: 242 3260
Website: http://www.sbairlines.com